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Operations Manager at a Reputable Hospitality Firm – Sigma Consulting Group

Job FieldAdministration / Secretarial
Job TypeFull-Time
EducationBA/BSc/HND
LocationLagos State
Experience2 years

Location: Lekki, Lagos

Summary

  • We seek for the ideal candidate who will be responsible for overseeing every department of our firm, ensure guests/ clients are satisfied with services provided, also to ensure smooth operations and hit maximum profit.

Responsibilities

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  • Fully responsible for all aspects of all departments.
  • Support and work with all Head of Departments in all aspects of running the hospitality space.
  • Ensure the premises are in operative condition as per category of the unit to receive and serve the guest.
  • Ensure that the guests are 100% satisfied with every service provided in our clients hospitality space.
  • Conduct occasional inspection of property to identify damaged utility and facilitate repair of replacement.
  • Responsible for the overall management of operation of the hotel.
  • Respond to client enquiries and assist with resolution of client problems.
  • Set and enforce customer service standards and procedures.
  • Develop and implement strategies for promoting their services/brand in order to attract clients.
  • Carry out survey to ensure and determine customer satisfaction level.

Educational Requirements

  • Applicant must be a Bachelor’s of Science degree holder .
  • Applicant must have minimum of two years experience in same position.
  • Only applicants living in Lekki, Ajah and its environs would be considered.

Skills:

  • Management skills.
  • Planning skills.
  • Customer service skills.
  • Ability to take initiative.
  • Problem solving skills.
  • Great communication skills.
  • Interpersonal skills.
  • Coordination
  • Active listening skills.

Method of Application

Interested and qualified? Go to Sigma Consult on www.sigmacg.co to apply

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