Learning and Development Specialist at ACCION Microfinance Bank

Learning and Development Specialist at ACCION Microfinance Bank

Job Features

Job FieldHuman Resource / HR
Job TypeFull-Time
LocationLagos State
Experience10 years


  • The position is responsible for the full L& D life cycle from Training Needs Analysis, Design Delivery to Evaluation using a creative and blended learning approach.

Job Responsibilities

  • Shape the Learning and Development Strategy
  • Create, implement and own a proactive learning and development agenda that supports the wider People agenda and business strategy
  • Identify and evaluate current and future L&D needs through job analysis, learning needs analysis’ and regular consultation with key stakeholders
  • Source and engage with external learning providers and/or facilitators and build effective relationships
  • Enhance, coordinate and manage the Graduate Trainee programme (GTP) and ensure the approach to GTP best meets the skill and talent needs of the business
  • Source and implement an eLearning platform which delivers significant return on investment
  • Develop online tools and content creation including the migration of current training tools
  • Design and distribute mandatory online training programmes and monitor completion
  • Continuously review, update and redesign training materials, manuals and documentation to ensure they are fit for purpose.
  • Enable others to deliver training interventions and support the delivery of content as and when required
  • Develop a knowledge management plan to promote data literacy and enable knowledge sharing and collaboration within the Bank.
  • Consolidating all of the training and communications in a single knowledge management portal.
  • Design and develop training and development programs to prepare successors for new roles
  • Enable others to deliver training interventions and support the delivery of content as and when required
  • Work with subject matter experts to design and develop bespoke training to support business goals as and when required
  • Organise learning events including booking venues, distributing joining instructions, preparing materials, and developing effective communications to promote training programs to participants and stakeholders
  • Adapt the bank’s induction program with generic and job specific content, ensuring the program remains in line with contemporary practice and requirements
  • Consider the costs and return on investment of any planned training or development programmes and ensuring that these costs adhere to defined budgets.
  • Establishing and maintaining an audit friendly database representing every aspect of training delivered, including provision for individual sign off, acknowledging receipt and understanding of material delivered.
  • Support line managers and trainers solve specific training problems, either on a one-to-one basis or in groups.
  • Determine the mode of training i.e. On the job training, mentoring & coaching, classroom, web-based/e-learning, reading/books, conferences, academic programmes.
  • Develop and ensure compliance to the Bank’s training policy covering Vendor selection, training process reporting and learning.

Qualification & Experiences

  • Bachelor’s degree in Human Resources or related field.
  • A minimum of ten years related experience in Learning & Development or similar HR role
  • Experience searching for candidates with professional and technical expertise in the financial services industry is preferred.
  • Excellent understanding of recruitment processes.

Required Knowledge:

  • Experience working within a fast paced retail, financial services or e-e-commerce environment (multisite experience is also a strong advantage to the role)
  • Excellent interpersonal, business writing and presentation skills
  • Experience in developing a training strategy and understanding of different training methods and channels
  • Ability to analysis numerical data to support the development and delivery of the people agenda
  • Experience in coaching individuals and teams
  • Experience in linking training to performance and quality
  • Experience in carrying out Training Needs Analysis
  • Ability to communicate ideas and instructions to staff at all levels in a clear and concise manner
  • Ability to influence and build positive and lasting relationships with key stakeholders
  • Advanced or proficient level of Microsoft Office skills, Power Point and Excel in particular
  • Experience of effectively managing multiple projects.

Method of Application

Interested and qualified? Go to ACCION Microfinance Bank on www.accionmfb.com to apply

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