Internal Communications Specialist at IpNX Nigeria Limited

Internal Communications Specialist at IpNX Nigeria Limited

Job Features

Job FieldMedia / Advertising / Branding
Job TypeFull-Time
EducationBA/BSc/HND
LocationLagos State
Experience3 years

Job ID: 79
Department: Corporate Services
Function: Internal Communications, Content Development, Documentation & Distribution
Reporting to: GED, Corporate Services
Travel Frequency: Occasional

Purpose of the Job

  • The Internal Communications Specialist is accountable for creating, implementation, maintaining, aligning, updating and  distributing  internal/employee communications content across the divisions and departments; keeping staff informed and increasing engagement through several channels, such as the ipNX intranet, email bulletins, social media, ipNX career portal and regular newsletters.
  • The ICS is also responsible for the management of internal communications content and forums which create excitement, drive engagement, align teams and individuals and shape culture.

Expected Key Results

  • Internal Communications Strategy
  • Content Management  
  • Effective Communication Channel Management and Engagement
  • Staff Satisfaction and Engagement evaluation and improvement Service Delivery
  • Documentation Management

Educational Qualifications

  • BA/B.Sc./HND in Mass Communications, Public Relations, Journalism and Marketing or related field (2.1/Upper Credit Minimum)

Functional Skills:

  • Professional qualification from the Chartered Institute of Public Relations or the Chartered Institute of Marketing will be an added advantage
  • Masters’ degree in the relevant field will be an added advantage
  • Understanding of the importance of good media communication for a large organization
  • Excellent writing, editing and proofreading skills as well as well as and creating content that inspires consumer debate and discussion to drive engagement
  • Strong documentation, presentation, and speaking skills
  • Embrace change and have experience in supporting change management process
  • Enjoy working within a fast-paced, performance-based financial institution or similar professional environment
  • Be a self-starter, able to work with general direction and exercise independent judgment
  • Proven experience in the development and production of creative and engaging social content
  • Good project and time management skills – Ability to work independently and manage one’s time.
  • Good interpersonal and relationship-building skills
  • A deep understanding of all Social platforms including Facebook, Instagram, Twitter, Snap and YouTube
  • Ability managing multiple stakeholders with strong examples of clear and concise communication
  • Ability to build successful relationships at all levels
  • Excellent analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and develop business cases
  • Have an entrepreneurial spirit
  • Ability to demonstrate a mature understanding of key business needs
  • Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills
  • History of career growth, consistently meeting and exceeding goals and increasing responsibilities

Work Experience:

  • At least 3 years communications and content experience, especially internal/corporate/ employee  communication, for a large organization
  • Cognate experience in writing for a variety of different audiences is also desired. General journalistic or marketing experience is beneficial
  • Prior management of complex projects and advising senior managers is an added advantage.
  • Extensive experience in using social analytic tools to review reports and insights to action change
  • Proven experience and a strong understanding of content strategy
  • Writing or blogging experience is desirable
  • Experience working on a content-driven or media organisation
  • Experience using Customer-centric capabilities and delivery of programmes across multiple business
  • Experience working  in a complex matrix environment
  • Experience in Telecommunications industry will be an added advantage
  • Experience in using analytical skills to own problems through to resolution as well as being able to analyse statistical data

Other Requirements:

  • Customer Focus
  • Tech savvy
  • Action orientation
  • Drive results
  • Cultivate Innovation
  • Ability to optimize work processes
  • Resilience
  • Self-Development
  • Nimble Learning
  • Ensures Accountability
  • Develops Talent
  • Drives Engagement
  • Drives Vision & Purpose
  • Excellent Decision Quality

Method of Application

Interested and qualified? Go to IpNX Nigeria Limited on careers.ipnxnigeria.net to apply

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