Debt Collector at Alfred & Victoria Associates

    Report to: Credit Controller

    Role Objective

    • As Debt collector, you are responsible for ensuring customer and Withholding Tax receivable balances are quickly and completely collected to avoid money loss and improve cash inflows.

    Essential Duties

    • Locate debtors.
    • Maintain collection records
    • Communicate with Debtors (phone, electronic and hard copy letters etc)
    • Negotiate timely payment and settlements
    • Maintain up to date customer contact information in the collections systems
    • Support Credit Controller and Receivables Accountant as may be required
    • Meet cash & debtor targets set by the Firm
    • Provide accurate advice on billing queries
    • Regularly making contact with customers to ensure all relevant debts are managed as Necessary.
    • Assist with preparation of reconciliation/matching payments as may be required
    • Respond promptly and completely to both client and internal enquiries
    • Send out monthly client statements/letters as may be agreed from time to time
    • Other duties as delegated from time to time by the Credit Controller.

    Attitudes & Required Skills

    • Negotiation and Persuasion skills
    • Patience and diligence
    • Problem-solving skills
    • Customer service
    • Team work
    • Ability to prioritize multiple tasks
    • Ability to use Technology.

    Salary
    Very attractive.

    Method of Application

    Interested and qualified candidates should send their tailored CV to: [email protected] using the “Job title” as subject of the email.

    Note: Any application received after the above time will be automatically rejected.