Debt Collector at Alfred & Victoria Associates

Report to: Credit Controller

Role Objective

  • As Debt collector, you are responsible for ensuring customer and Withholding Tax receivable balances are quickly and completely collected to avoid money loss and improve cash inflows.

Essential Duties

  • Locate debtors.
  • Maintain collection records
  • Communicate with Debtors (phone, electronic and hard copy letters etc)
  • Negotiate timely payment and settlements
  • Maintain up to date customer contact information in the collections systems
  • Support Credit Controller and Receivables Accountant as may be required
  • Meet cash & debtor targets set by the Firm
  • Provide accurate advice on billing queries
  • Regularly making contact with customers to ensure all relevant debts are managed as Necessary.
  • Assist with preparation of reconciliation/matching payments as may be required
  • Respond promptly and completely to both client and internal enquiries
  • Send out monthly client statements/letters as may be agreed from time to time
  • Other duties as delegated from time to time by the Credit Controller.

Attitudes & Required Skills

  • Negotiation and Persuasion skills
  • Patience and diligence
  • Problem-solving skills
  • Customer service
  • Team work
  • Ability to prioritize multiple tasks
  • Ability to use Technology.

Very attractive.

Method of Application

Interested and qualified candidates should send their tailored CV to: [email protected] using the “Job title” as subject of the email.

Note: Any application received after the above time will be automatically rejected.


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