Site Reliability Engineer (Switching) at InterSwitch

    Job Features

    Job FieldEngineering / Technical
    Job TypeFull-Time
    EducationBA/BSc/HND
    LocationLagos State
    Experience1 year

    Job Purpose

    • Carry out Setups and Deployments on the Core Switching Platforms. Support the Core Switching Platforms and ensure their optimal performance.

    Responsibilities
    Deployment of Switching Applications:

    • Carry out Deployments on the Transaction Switching Applications (Postilion, Powercard etc).

    Automation:

    • Implement Automations of Activities that are involved in the management of the Switching Applications.

    Environment Management:

    • Ensure 24×7 Availability of all Switching Applications.
    • Carry out Capacity planning to ensure Applications are always available to meet increasing demands
    • Create visibility into site health and key performance indicators of the Switching Systems
    • Ensure up-to date patching and full compliance to security standards of the Switching Systems.
    • Ensure up-to date documentation on the Switching Applications as well as changes made.

    Troubleshooting:

    • Troubleshoot reported issues, and proactively identify areas in need of optimization
    • Working with technical support engineers to resolve critical incidents.
    • Create and update clear troubleshooting guides for the Switching Applications.

    Fulfilment:

    • Implement Requests relevant to the operation and enhancement of the Core Switching Applications.

    Requirements
    Academic Qualification(s):

    • Good first degree in Computer Science / Computer Engineering or other related fields.

    Professional Qualification(s):

    • Service Management Certifications (e.g. ITIL) is an advantage

    Experience (Number of relevant years):

    • Minimum of (1) year relevant experience.

    Method of Application

    Interested and qualified? Go to InterSwitch on www.linkedin.com to apply