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Retail Supervisor at Owens and Xley

Job Features

Job FieldSales / Marketing / Retail / Business Development
Job TypeFull-Time
EducationBA/BSc/HND
LocationLagos State
Experience2 years

Location: Victoria Island, Lagos.

Job Summary

  • The Retail Supervisor will be responsible for managing staff, sales, and all facets of the business.

Key Tasks and Responsibilities

  • Oversee daily retail store operations
  • Creates and implements relevant checklists
  • Hire and train staff, as needed
  • Supervise staff to ensure that staff actively carry out their roles
  • Ensure strict compliance and monitoring of organizational rules, policies and standards
  • Prepare daily sales reports
  • Ensure the business environment is properly cleaned at all times
  • Arrange for regular maintenance services for all equipment
  • Handle and resolve all customers’ complaints
  • Reconcile payments received with sales officer
  • Plan the distribution of inventory to retail stores
  • Work with the digital channel manager to effectively fulfill all online orders
  • Monitor logistics and distribution activities
  • Prepare delivery documentation and other related paperwork
  • Oversee space management and allocation

Qualification

  • Candidate should possess HND / B.Sc degree
  • 2+ years’ experience in a similar role
  • Experience in a luxury home store is a plus

Person Specification:

  • Compulsory skills required (E.g. must be proficient in Excel)
  • Proven integrity
  • Highly analytical, driven and focused.
  • High level of professionalism;
  • Networking, prospecting and persuasion skills with the ability to identify the needs and challenges of clients.
  • Must have knowledge of business process and functions (finance, HR, procurement, operations etc.)
  • Proficient user of MS Office (MS Excel in particular)
  • Must be able to prepare management reports and correspondence
  • Good initiative, time and stress management skills
  • Leadership and organizational abilities
  • Interpersonal and communication skills
  • Problem-solving attitude
  • Keen eye for detail
  • Preferably lives within Island axis

Remuneration
N180, 000 / Month

Method of Application

Interested and qualified candidates should send their CV to: [email protected] using the “Job title” as subject of the email.

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