Retail Supervisor at Owens and Xley

    Lagos State
    Posted 7 months ago

    Location: Victoria Island, Lagos.

    Job Summary

    • The Retail Supervisor will be responsible for managing staff, sales, and all facets of the business.

    Key Tasks and Responsibilities

    • Oversee daily retail store operations
    • Creates and implements relevant checklists
    • Hire and train staff, as needed
    • Supervise staff to ensure that staff actively carry out their roles
    • Ensure strict compliance and monitoring of organizational rules, policies and standards
    • Prepare daily sales reports
    • Ensure the business environment is properly cleaned at all times
    • Arrange for regular maintenance services for all equipment
    • Handle and resolve all customers’ complaints
    • Reconcile payments received with sales officer
    • Plan the distribution of inventory to retail stores
    • Work with the digital channel manager to effectively fulfill all online orders
    • Monitor logistics and distribution activities
    • Prepare delivery documentation and other related paperwork
    • Oversee space management and allocation


    • Candidate should possess HND / B.Sc degree
    • 2+ years’ experience in a similar role
    • Experience in a luxury home store is a plus

    Person Specification:

    • Compulsory skills required (E.g. must be proficient in Excel)
    • Proven integrity
    • Highly analytical, driven and focused.
    • High level of professionalism;
    • Networking, prospecting and persuasion skills with the ability to identify the needs and challenges of clients.
    • Must have knowledge of business process and functions (finance, HR, procurement, operations etc.)
    • Proficient user of MS Office (MS Excel in particular)
    • Must be able to prepare management reports and correspondence
    • Good initiative, time and stress management skills
    • Leadership and organizational abilities
    • Interpersonal and communication skills
    • Problem-solving attitude
    • Keen eye for detail
    • Preferably lives within Island axis

    N180, 000 / Month

    Method of Application

    Interested and qualified candidates should send their CV to:¬†[email protected]¬†using the “Job title” as subject of the email.

    Job Features


    2 years

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