Information Technology Assistant at Jhpiego – John Hopkins University

Job FieldICT / Computer
Job TypeFull-Time
LocationAkwa Ibom State
Experience2 - 3 years

Career Category: Information and Communications Technology

Job Summary

  • The IT Assistant will be responsible for the support and maintenance of all IT-related hardware and software, will troubleshoot all IT-related activities on the ground.
  • He/she will troubleshoot and ensure that IT services are working optimally to support all staffs routine official work.
  • He/she will support in building capacity of staff on basic IT procedures, disseminate and monitor implementation of agency’s IT updates.
  • The IT Assistants will liaise with the IT officer for higher-level support and communicate IT needs accordingly through the IT officer.
  • The IT Assistants will manage servers and keep an inventory of IT related equipment such as laptops.
  • He/She will update IT Library (Hardware, Software and Configuration of system’s documentations).
  • He/she will monitor the external services provided by Internet Service Providers (ISPs) and ensure compliance with contractual terms and conditions.

Required Qualifications

  • HND or Bachelor’s degree in Computer Science, Information Technology, Information Systems Management, Engineering or related field
  • Minimum of 2 – 3years’ of demonstrated IT development and IT implementation or Enterprise systems administration experience
  • Knowledge of Networking design and implementation.
  • Installation and configuration and maintenance of Radio and VSAT equipment and servers.
  • Has experience in developing and/or implementing backup systems for organizations
  • Experience in managing cloud-based systems
  • Experience in maintenance and repair of computer systems and servers.
  • Experience in planning and expansion of network.
  • Experience in database system design, testing, and troubleshooting
  • Computers skills including the use of spreadsheets and automated financial management and reporting software.
  • Good oral and written communication skills to effectively communicate financial findings and analyses.

Method of Application

Interested and qualified candidates should send their updated CV to: [email protected] using “Position & Location” as the subject of the email.


  • CV and Cover Letter as ONE SINGLE WORD document
  • The title/subject of your email and application should be the position you are applying for.
  • Candidates that do not comply with the application instruction will be disqualified.
  • Female applicants and qualified applicants from developing countries are especially encouraged to apply
  • We reserve the right to close this vacancy early if a suitable candidate is found.
  • Only shortlisted candidates will receive an invitation for an interview
  • Any successful candidate will be subject to a pre-employment background investigation.
  • There will be travel requirements and opportunities both within Nigeria.
  • JHU is an Equal Opportunity Employer
  • For further information about Jhpiego, please visit our website at

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