Front Desk Officer at Stern & Kay Consulting Limited

Front Desk Officer at Stern & Kay Consulting Limited

Job Features

Job FieldAdministration / Secretarial Customer Care
Job TypeFull-Time
EducationBA/BSc/HND
LocationLagos State
Experience1 - 3 years

Location: Victoria Island – Lagos

Responsibilities

  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Hear and resolve complaints from customers.
  • Collect, sort, distribute, or prepare mail and messages.
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Provide information about services provided.
  • Makes calls and records messages for the respective staff as requested.
  • Answers incoming enquiries by phone and email with a friendly tone and a correct attitude.
  • Issues pass and signs in visitors to the office.
  • File and maintain records.
  • Transmit information or documents to customers using computer.
  • Schedule appointments, maintain and update appointment calendars.

Qualifications/Requirements

  • A good HND / B.Sc degree in Accounting / Business Administration
  • 1-3 years’ experience relevant front desk or customer service experience.
  • Candidates must be female.

Skills and Competencies:

  • Excellent computer skills (Microsoft Office Suite).
  • Proficiency in spoken and written English Language.
  • Friendly, warm and compassionate personality.
  • Proficiency in word structure and composition.
  • Excellent administrative skills and experience.
  • Proactive, smart and result oriented.

Salary
N50,000 – N70,000 monthly

Method of Application

Interested and qualified candidates should send their CV to: [email protected] using the “Job Title” as the subject of the email.

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