Female Sales Executives at Montaigne AH Limited

    Full-Time
    Lagos State
    Posted 7 months ago

    Location: Lagos (Mainland and Island)

    Job Objective (s)

    • Supports the Outlet Manager to grow sales through a focus on excellent customer service and relationship management.
    • Act as a beauty and luxury lifestyle products consultant to walk-in customers in assigned outlet.

    Reporting Relationships:

    • Functionally reporting to: Outlet Manager
    • Administratively reports to: Outlet Manager
    • Supervises: None.

    Duties & Responsibilities

    • Acts as advisor or consultants to walk-in customers and over-the-phone customers.
    • Provide friendly, efficient service to all walk-in customers.
    • Offer information about merchandise selection to help customers choose wisely.
    • Have deep product knowledge and exhibit familiarity with all product information.
    • Actively listen to customers and then provide them with solutions that are exactly what they need.
    • Excite customers about how new products can enhance their lives.
    • Assist customer by suggesting additional merchandise that compliments their selections.
    • Assist in pricing merchandise, markdowns, restocking and other retail related duties.
    • Be able to effectively handle customer service issues.
    • Assist and maintain visual merchandising and selling floor standards.
    • Know and use promotional event information to maximize sales.
    • Assist in preparation of periodic physical inventory exercises.
    • Must be knowledgeable on the use PoS Systems for sales & other check-out functions
    • Support Outlet Manager to execute the display and maintenance of off-shelf merchandise.

    Job Requirement

    • Minimum of an HND.

    Required Experience:

    • 1-3 years of experience working in a luxury service retail environment, or other Customer service experience and/or retail sales experience.
    • Strong communication skills.
    • Good reporting skills.
    • Ability to work a full-time flexible schedule, including some early morning and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

    Required Competencies:

    • Deep Knowledge of the different product categories & brands
    • Analytical competencies
    • Skin types
    • Strong presentation skills
    • Negotiation skills
    • Persuasion Skills
    • Adept business knowledge
    • Abilities to organize
    • Strong written and verbal communication. Strong problem-solving skills
    • Bilingual+ English Speaker, Preferred. A polyglot with high fluency in English
    • Above average Telesales/Phone Skills
    • IT skills
    • Customer service skills
    • Team skills
    • Excellent communication skills
    • Time Management skills.

    Method of Application

    Interested and qualified candidates should send their CV to:¬†[email protected]¬†using the Job Title as the subject of the mail.

    Job Features

    Experience

    1 - 3 years

    Apply Online