|Job Field||Customer Care|
Location: Yaba, Lagos
- We are currently looking to hire a Customer Service Officer for our client. The ideal candidate should be passionate about satisfying the needs of customers.
- Answer customer’s enquiry via phone call, WhatsApp chat, Instagram and Facebook.
- Use telephone to reach out to customers and verify account information after payment is done by the customer.
- Take payment information and other pertinent information such as addresses and phone numbers.
- Handle customer’s complaint and provide solutions by contacting the immediate supervisor.
- Greet customers warmly and ascertain reason for calling.
- Persuading customers to reconsider cancelling an order or refund.
- Minimum of OND qualification.
- 0-2years experience in a similar role.
- Must be organized and punctual.
- Excellent verbal and written communication skills.
N40,000 / Month.
Method of Application
Interested and qualified candidates should send their CV to: [email protected] with the job title as subject of the email.