Customer Service Executive at Tacpact Global Resources

    Full-Time
    Lagos State
    Posted 8 months ago

    JOB DESCRIPTION:

    A customer service executive is required to answer incoming calls from customers for various reasons-take orders, answer inquires, resolve complaints and provides information. 

    DUTIES AND RESPONSIBILITIES:

    • He/she must have a professional approach in answering calls and provide information about products.
    • Manage incoming calls and customer service inquires.
    • Identifying and accessing customer’s needs to achieve satisfaction. 
    • Generating sales leads that develop into new customers.

    REQUIREMENT: 

    • He/she must have an  excellent communication skill, good listening and problem solving skills, good interpersonal skills and must possess the ability to handle pressure. 
    • Applicant have a minimum qualification of HND/BSC in any related field. 

    Method of Application

    Interested and qualified candidates should forward their CV to: [email protected] using the position as subject of email.

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