Customer Service Executive at Tacpact Global Resources

Customer Service Executive at Tacpact Global Resources

Job Features

Job FieldCustomer Care
Job TypeFull-Time
EducationBA/BSc/HND
LocationLagos State

JOB DESCRIPTION:

A customer service executive is required to answer incoming calls from customers for various reasons-take orders, answer inquires, resolve complaints and provides information. 

DUTIES AND RESPONSIBILITIES:

  • He/she must have a professional approach in answering calls and provide information about products.
  • Manage incoming calls and customer service inquires.
  • Identifying and accessing customer’s needs to achieve satisfaction. 
  • Generating sales leads that develop into new customers.

REQUIREMENT: 

  • He/she must have an  excellent communication skill, good listening and problem solving skills, good interpersonal skills and must possess the ability to handle pressure. 
  • Applicant have a minimum qualification of HND/BSC in any related field. 

Method of Application

Interested and qualified candidates should forward their CV to: [email protected] using the position as subject of email.

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