Call Centre Executive (Yoruba & Hausa) at Ascentech Services Limited

    Job Features

    Job FieldCustomer Care
    Job TypeFull-Time
    EducationBA/BSc/HND
    LocationLagos State
    Experience1 year

    Job Description

    • Place and receive calls from customers
    • Ensure timely resolution of customer challenges regarding products/services
    • Resolve customer complaints in a calm and professional manner
    • Maintain professional demeanour in the resolution of issues at all times

    Requirements

    • B.Sc. / HND in any discipline
    • A minimum of one year experience in a call centre set-up
    • Must be fluent in speaking Pidgin
    • Experience in receiving and making inbound & outbound calls to customers.
    • Adept listening skills
    • Accurate comprehension, interpretation and capturing of information, accuracy and timely response to calls
    • Great Verbal and written communication skills.

    Method of Application

    Interested and qualified candidates should send their CV to: [email protected] clearly indicating the “Job Title” as the subject of your mail. E.g. “Call Centre Executive (Pidgin)”

    Note: Only shortlisted candidates will be contacted.