Call Centre Executive (Hausa & Igbo) at Ascentech Services Limited

Job Description

• Place and receive calls from customers
• Ensure timely resolution of customer challenges regarding products/services
• Resolve customer complaints in a calm and professional manner
• Maintain professional demeanour in the resolution of issues at all times

Requirements

• B.Sc. / HND in any discipline
• A minimum of one year experience in a call centre set-up
• Must be fluent in speaking Pidgin
• Experience in receiving and making inbound & outbound calls to customers.
• Adept listening skills
• Accurate comprehension, interpretation and capturing of information, accuracy and timely response to calls
• Great Verbal and written communication skills.

Method of Application

Interested and qualified candidates should send their CV to: [email protected] clearly indicating the “Job Title” as the subject of your mail. E.g. “Call Centre Executive (Pidgin)”

Note: Only shortlisted candidates will be contacted.