Administrative Assistant at +Acuity Nigeria

Administrative Assistant at +Acuity Nigeria

Job Features

Job FieldAdministration / Secretarial
Job TypeFull-Time
EducationOND
LocationLagos State

THE POSITION

The Administrative Assistant on the Reliance Family Clinics team will serve as a friendly face for a new clinic that strives to treat every patient as a VIP. The successful candidate will be friendly, engaging, helpful with strong communication skills. Ability to speak multiple relevant languages and background in sales will be a plus. Ideally, the candidate will be professional in dress and demeanour, comfortable using basic laptop and tablet technology and enthusiastic about providing fanatical customer service to our patients and enrollees. 

You are a team player – able to work across different stakeholders, communicate expectations openly and clearly, and welcome constructive feedback.

KEY RESPONSIBILITIES:

  • Assist patients and providers with scheduling visits
  • Collect payments and advice patients regarding payment options
  • Deliver excellent, calm and friendly guidance and counselling to patients and HMO enrollees
  • Keep the reception area clean and organized
  • Register new patients and update existing patient demographics.
  • Collect detailed patient information including personal and financial information
  • Notify provider(s) of patients’ arrival, and communicate any delays with patients
  • Respond to inquiries by patients, prospective patients, and visitors in a courteous manner
  • Keep medical office supplies adequately stocked.

MUST HAVES:

  • Minimum Qualification of National Diploma (ND) in a related course
  • Demonstrated knowledge of basic clinical procedures
  • Demonstrated knowledge of office procedures.
  • Able to develop good customer relationships in order to achieve customer satisfaction
  • Able to adjust approach to meet changing demands, situations and personalities.
  • Well defined track record as an excellent communicator with people of all backgrounds
  • Ability to provide patient counselling (advice in multiple relevant languages is a plus)
  • Solution-oriented, strategic thinker
  • Friendly, enthusiastic, relationship builder and collaborator
  • Able to adapt to a fast-paced environment with a start-up mentality

You’ll love this opportunity because…

  • you’ll have a lot of independence in managing projects
  • we have a vibrant and active culture
  • co-workers are a close-knit, intelligent, and motivated team.

Method of Application

Interested and qualified? Go to +Acuity Nigeria on rel.hm to apply

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